Client Support Worker - MPIP - Part Time
Job No:
S3097
Location:
Anglicare SQ - Community Aged & Disability - Townsville, QLD
About the Position
Anglicare SQ’s Townsville Community Aged & Disability team are passionate, values-driven professionals working together to affect real outcomes in our community. Part of this service includes our Managing Public Intoxication Program (MPIP). The MPIP program involves coordinating the case management of indigenous and non-indigenous people who are intoxicated in public places and who are displaced, itinerant or at risk of homelessness within the Townsville area.
We are currently looking for an enthusiastic and professional Client Support Worker to join the team on a part time basis of 30 hours per week. The role is responsible for actively supporting the Senior Case Manager and Case Manager in the delivery of client services in areas including social services and support. You will assist clients to access community services by providing information and assistance in contacting these agencies.
About You
With a dedication and commitment to helping others within your community, you will offer the following knowledge and skills:
- An ability to call on your own life experiences in dealing with marginalised and disadvantaged persons
- Demonstrated knowledge of Aboriginal and Torres Strait Islander cultures, and identify with this heritage
- Background in working with people who are suffering from drug and alcohol addiction, mental health issues or crisis situations
- Strong advocacy skills within the health sector and the ability to negotiate with external services
- Knowledge of legislation including professional standards, funding arrangements and access criteria
- Good general administration and reporting skills and an understanding of current community resources and funding support
With strong communication skills and a passion for providing support to others, you will also offer the following personal attributes:
- Ability to build strong working relationships and rapport with a wide variety of people including staff, clients and their families
- The belief that every person can contribute to a community and work effectively to encourage their strengths
- Ability to maintain professional boundaries, often in high-pressure situations, while remaining personable and supportive
- Exceptional time management skills with the ability to prioritise your own workload and supervise staff to do the same
- Willingness to think outside the box, offer suggestions and solutions to complex problems while working within tight timeframes
- An interest in working in a collaborative manner to promote services, improve systems and deliver positive organisational outcomes
Our successful candidate will hold the following certifications:
- Current Blue Card (Working with Children) with Yellow Card exemption
- A current National Police Certificate
- Queensland Driver Licence and your own reliable vehicle
- Immunisation against Tetanus, Hepatitis A and/or Hepatitis B
- A Certificate IV or Diploma in a relevant field would be advantageous
What We Offer
Anglicare is committed to building a highly skilled workforce, assisted by a dedicated management team. This challenging and stimulating position in Townsville can also give you:
- A chance to work close to home, and make a difference within your local community
- The opportunity to work with a group of friendly and dynamic professionals within an innovative space and growing industry
- Career progression with ongoing training and development, supported by a manager who advocates for her team
- An excellent annual salary, plus a chance to increase take-home pay with Salary Packaging
Show Your Interest
Apply now and be rewarded with a position that directly and positively influences the quality of life for our clients; working with an organisation that values your professional contribution and personal well-being. People of Aboriginal and Torres Strait Island heritage are strongly encouraged to apply.
To submit an application and to view a copy of the Position Description, click ‘Apply’ below or visit http://anglicaresq.org.au/career/ and refer to job number S3097
For further information please contact
Pania Brown on 07 4722 0400
Applications close Friday 27th October 2017
Shortlisted applicants will be asked to complete a Pre-Employment Assessment that requires disclosure of pre-existing injuries, illnesses or conditions that could reasonably be aggravated by performing the duties of this position.
About Us
Anglicare Southern Queensland is a proud member of the Anglicare Australia network. We provide the support you need for the life you want in partnership with government and other support organisations in response to identified care needs throughout southeast Queensland.
For over 140 years our staff have connected with people on every step of their life path, responding with compassion, creativity, commitment and courage to the needs of the members of our community who require support.
Every day the passionate staff and volunteers of Anglicare Southern Queensland are working to respond to growing community demand for our services. Whether it is providing nursing care and domestic assistance in the home, physiotherapy to enable the return of mobility, emergency accommodation for victims of domestic violence, working with foster carers in the care of vulnerable children, a safe caring environment for the elderly, skills training for young unemployed people or parental education and counselling, Anglicare Southern Queensland is here, to offer the best quality support to enable you to live the life that you want.
We also offer a range of specialist services within indigenous, homeless, multicultural and rural and remote communities. The work of Anglicare Southern Queensland stretches from Cairns to Coolangatta, from Birdsville to Brisbane and reaches out to support to people of all ages with a variety of needs.
Anglicare Southern Queensland has a workforce of over 2500 people in Queensland across residential aged care, community care and a range of social services programs all working towards a happier, healthier community.