Service Coordinator - Full Time
Job No:
S3163
Location:
Anglicare SQ - Community Aged & Disability - Stafford, Qld
About The Position
Anglicare’s Community Aged & Disability teams work across the Southern Queensland region, and are key in providing care and support to a range of clients, including older people and those with disabilities. They work with people to explore new options, open doors and create solutions that enable people to live well in their own homes. With the new Government led funding reforms, and to ensure we continue to offer the best possible support and care to our clients, Anglicare have introduced changes to our service model and are looking for a professional, capable and dedicated Service Coordinator in Stafford, supporting Brisbane's Metro North region.
This is a full time, permanent role and will be responsible for overseeing the coordination of services to eligible clients, day to day service coordination and support of team leaders and staff and provision of operational support to the Service Manager.
About You
A professional, motivated Coordinator within the Community, Care or Health sectors, you will be client-focused with exceptional leadership capabilities and your knowledge and background will include:
- Applied knowledge and understanding of evaluation of care and support services and experience in daily operational activities of these services
- Robust understanding of the ethical and legal requirements relevant to the programs
- Demonstrated skills in coordination, interaction and building effective, practical, respectful relationships
- Previous management and leadership experience with ability to motivate and support others - remotely and across multiple sites
- Capacity to support clients and their families through any issues, complaints or concerns and utilise skills to ensure mutually successful outcomes
- Strong capabilities in general operating processes including Human Resource, Work Health and Safety, and best practice
- Knowledge of continuous quality improvement and ability to provide organisational support through accreditation processes
- Strong administrative and reporting skills; data and document control; computer programs including Microsoft suite
Some of your personal attributes will include:
- Excellent communication skills and confidence to relate to a wide range of people
- A proactive and positive leadership style, with a focus on collaboration and team engagement
- Provision of day-to-day guidance, along with ongoing training and development of team members
- Highly motivated and outcomes driven
- Creative thinker who promotes this attribute within your team; ability to provide “outside the box” solutions
- Strong negotiation and influencing skills; able to offer practical advice and demonstrate competent decision making skills
- A focused and dedicated attitude to supporting staff, clients and families
Along with your passion and dedication to the sector, you will need:
- Diploma in Community Service Coordination, Health, Human Services or similar
- Valid Blue Card (Working with Children) with Yellow Card exemption
- Current National Police Certificate
- Queensland Driver Licence and your own, reliable vehicle
What We Offer
Anglicare is committed to building a highly skilled, inclusive and culturally aware workforce, assisted by a dedicated management team. This challenging, stimulating and essential full time position can also give you:
- A chance to work close to home, and make a difference within your local community
- The opportunity to work with a group of friendly and dynamic professionals within an innovative space and growing industry
- Ongoing training and career planning, development opportunities and long term employment
- The option to increase take-home pay with Salary Packaging
Show Your Interest
Submit your expression of interest, along with you availability, and look forward to being rewarded with a position that directly and positively influences the quality of life for our clients; working with an organisation that values your professional contribution and personal well-being. People of Aboriginal and Torres Strait Island heritage are strongly encouraged to apply.
To submit an application and to view a copy of the Position Description, click ‘Apply’ below or visit http://anglicaresq.org.au/career/ and refer to job number S3163
Please address Selection Criteria and include a current Resume with your application
For further information please contact
Jan Cohen on 0410 539 260
Applications close Friday 24th November 2017
Shortlisted applicants will be asked to complete a Pre-Employment Assessment that requires disclosure of pre-existing injuries, illnesses or conditions that could reasonably be aggravated by performing the duties of this position.
About Us
Anglicare Southern Queensland is a proud member of the Anglicare Australia network. We provide the support you need for the life you want in partnership with government and other support organisations in response to identified care needs throughout southeast Queensland.
For over 140 years our staff have connected with people on every step of their life path, responding with compassion, creativity, commitment and courage to the needs of the members of our community who require support.
Every day the passionate staff and volunteers of Anglicare Southern Queensland are working to respond to growing community demand for our services. Whether it is providing nursing care and domestic assistance in the home, physiotherapy to enable the return of mobility, emergency accommodation for victims of domestic violence, working with foster carers in the care of vulnerable children, a safe caring environment for the elderly, skills training for young unemployed people or parental education and counselling, Anglicare Southern Queensland is here, to offer the best quality support to enable you to live the life that you want.
We also offer a range of specialist services within indigenous, homeless, multicultural and rural and remote communities. The work of Anglicare Southern Queensland stretches from Cairns to Coolangatta, from Birdsville to Brisbane and reaches out to support to people of all ages with a variety of needs.
Anglicare Southern Queensland has a workforce of over 2500 people in Queensland across residential aged care, community care and a range of social services programs all working towards a happier, healthier community.