Officer - Intake & Assessment
Job No:
S3191
Location:
Anglicare SQ - Mental Health & Wellbeing - Strathpine, QLD
About the Position
Anglicare’s Mental Health & Wellbeing team are passionate, professional and productive. We work together delivering a range of services that support families, children and individuals and contribute to building stronger, more resilient communities and are currently looking for a full time Intake and Assessment Officer to join our team based in Strathpine.
The role will provide comprehensive intake and assessment in collaboration with the client in order to support them into the most appropriate service stream within Mental Health and Wellbeing Services and/or external services with other community partners.
About You
With experience in Community Services, Mental Health or Counselling you skills and capabilities will include:
- Positively engaging with clients to support, guide and assist them to make positive life decisions
- Advocating for clients - both internally and externally - to ensure they receive appropriate services
- Confidence and knowledge to work effectively with a range of clients, including those with challenging behaviours
- Proven experience collaborating with external agencies by building rapport and establishing relationships
- Maintaining a professional attitude and cultural awareness of family relationships and dynamics
- Strong capacity to multi-task including effective ability in handling phone calls and the use of computerised systems simultaneously
With a friendly, approachable and enthusiastic attitude, you will also have:
- Flexibility and be able to respond quickly to changing priorities, while maintaining a calm and composed demeanour
- Strong communication skills and the ability to relate effectively across a broad range of ages, cultures and socio-economic groups
- Exceptional relationship building skills and an open style that encourages rapport with others
- Emotional resilience and ability to remain professional at all times
- Able to monitor and manage your own workload while working within role expectations, deadlines and management requirements
- An unwavering attention-to-detail, even when tasks get routine
- The drive to make a real contribution to our passionate community services team
- Availability to work evenings if required
To be successful you will be required to hold a current National Police Certificate, a Blue Card (Working with Children) and a Diploma-level qualification in Community Services or equivalent.
What We Offer
Anglicare SQ is committed to building a highly skilled workforce, assisted by a dedicated management team.This unique opportunity to join a leading employer in the non-profit sector will also provide you with:
- A dedicated and supportive team environment within a rewarding and safe workplace that promotes excellence
- A chance to work close to home, and make a difference within your local community
- The opportunity to increase your take home pay with salary packaging options
Show Your Interest
Apply now and be rewarded with a position that directly and positively influences the quality of life for our clients; working with an organisation that values your professional contribution and personal well-being. People of Aboriginal and Torres Strait Island heritage are strongly encouraged to apply.
To submit an application and to view a copy of the Position Description, click ‘Apply’ below or visit http://anglicaresq.org.au/career/ and refer to job number S3191
For further information please contact
Kelly Houston on 0417 183 558
Applications close Friday 15th December 2017
Shortlisted applicants will be asked to complete a Pre-Employment Assessment that requires disclosure of pre-existing injuries, illnesses or conditions that could reasonably be aggravated by performing the duties of this position.
About Us
Anglicare Southern Queensland is a proud member of the Anglicare Australia network. We provide the support you need for the life you want in partnership with government and other support organisations in response to identified care needs throughout southeast Queensland.
For over 140 years our staff have connected with people on every step of their life path, responding with compassion, creativity, commitment and courage to the needs of the members of our community who require support.
Every day the passionate staff and volunteers of Anglicare Southern Queensland are working to respond to growing community demand for our services. Whether it is providing nursing care and domestic assistance in the home, physiotherapy to enable the return of mobility, emergency accommodation for victims of domestic violence, working with foster carers in the care of vulnerable children, a safe caring environment for the elderly, skills training for young unemployed people or parental education and counselling, Anglicare Southern Queensland is here, to offer the best quality support to enable you to live the life that you want.
We also offer a range of specialist services within indigenous, homeless, multicultural and rural and remote communities. The work of Anglicare Southern Queensland stretches from Cairns to Coolangatta, from Birdsville to Brisbane and reaches out to support to people of all ages with a variety of needs.
Anglicare Southern Queensland has a workforce of over 2500 people in Queensland across residential aged care, community care and a range of social services programs all working towards a happier, healthier community.
Find out more about Anglicare Southern Queensland
Our Vision, Mission and Values