Administration Officer
Job No:
S3568
Location:
Anglicare SQ - Home Maintenance & Modifications - Brisbane South, QLD
About the Position
Our Home Maintenance and Modification service enables older people and those with a disability access to practical housing-related assistance, enabling them to maintain their independence in their own homes. The service offers free information and referrals about home maintenance, falls prevention, repairs, minor and complex major modifications and home security.
We are currently looking for a full time Administration Officer to support the team in Woolloongabba, and provide quality operational administration support. The role is responsible for maintaining an efficient and customer focused Reception for internal and external clients, other visitors and service providers; processing admissions and discharges of clients; and promoting and contributing to a positive team environment within the Services.
About You
We’re looking for a dynamic worker with strong administration skills and a “can do” attitude. Further experience will include:
- Assisting clients with home maintenance and modification requests
- Processing My Aged Care and Occupational Therapist referrals
- Database management and updating our client information system with accurate, error-free data entry
- Reception duties including phone calls and greeting visitors in a polite, professional and friendly manner
- Preparation of admissions forms & documentation, general correspondence, administration and filing
- Intermediate to advanced knowledge of Microsoft Office Suite and CRMs / databases
With a friendly, approachable and enthusiastic attitude, your attributes will include:
- Flexibility and ability to respond quickly to changing priorities, while maintaining a calm and composed manner
- Strong communication skills and the ability to relate effectively across a broad range of ages, cultures and socio-economic groups
- Exceptional relationship building skills and an open style that encourages rapport with others
- Initiative and able to monitor and manage your own workload while working within role expectations, deadlines and management requirements
- Unwavering attention-to-detail, even when tasks get routine
- Enjoyment working in an active team environment, with the drive to make a real contribution
To be successful you will be required to hold a National Police Certificate and a Queensland Driver Licence. A Certificate III in Business Administration would be beneficial.
What We Offer
Anglicare is committed to building a highly skilled workforce, assisted by a dedicated management team. We support our staff with learning and development initiatives, an employee benefits program and progressive human resources management strategies, and are recognised as a leading employer in the non-profit sector. You will also enjoy:
- A friendly and dedicated team of professionals in a collaborative and supportive environment
- Easily accessible public transport options, including bus and train
- Genuine and realistic career growth and development plans
- Options to increase your take home pay with salary packaging
Show Your Interest
Apply now and be rewarded with a position that directly and positively influences the quality of life for our clients; working within an organisation that values your professional contribution and personal well-being.
Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental health issues. We promote a child-safe environment and are committed to providing on-going care and protection.
JOB NUMBER S3568
For further information please contact
Tracey Beaven on 07 3028 4536
Applications close Monday 20th August 2018
Shortlisted applicants will be asked to complete a Pre-Employment Assessment that requires disclosure of pre-existing injuries, illnesses or conditions that could reasonably be aggravated by performing the duties of this position.
About Us
Every day the passionate staff and volunteers of Anglicare Southern Queensland are working to respond to growing community demand for our services. For over 140 years our staff have connected with people on every step of their life path, responding with compassion, creativity, commitment and courage to the needs of the members of our community who require support.
Whether it is providing nursing care and domestic assistance in the home, physiotherapy to enable the return of mobility, emergency accommodation for victims of domestic violence, working with foster carers in the care of vulnerable children, a safe caring environment for the elderly, skills training for young unemployed people or parental education and counselling, Anglicare is here, to offer the best quality support to enable you to live the life that you want.
Anglicare has a workforce of over 2500 people in Queensland across residential aged care, community care and a range of social services programs and is a proud member of the Anglicare Australia network. We provide the support in partnership with government and other support organisations in response to identified care needs throughout Southeast Queensland.
Our Vision, Mission and Values