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Client Liaison

Job No: S3710
Location: Anglicare SQ - Community Aged & Disability - West Moreton, QLD

About The Position

Our Community Aged & Disability team based in West Moreton, is key in providing care and support to a range of clients throughout the region. We work with people to explore new options, open doors and create solutions that enable people to live well in their own homes. We are currently looking for a confident, collaborative and caring professional to work part time hours and who will be responsible for engaging in client relationship management and packaged care case management with clients of consumer directed care service models.

The Client Liaison role undertakes assessment, support planning, packaged care coordination and case management activities designed in collaboration with the client to assist the client to achieve their identified goals. In addition, this role supports the client to manage and monitor their budget to ensure care packages are financially sustainable, and monitors the services provided to ensure these are in accordance with relevant service models and guidelines.

 

About You

With a background within Community Services, Aged Care or Disabilities sectors, you will offer the following experience:

  • Proven understanding of assessments, packaged care and case management
  • Ability to engage clients and work effectively with them to achieve identified goals
  • Support and guidance to clients with budget management and financial sustainability
  • Experience in monitoring and assessing services provided to ensure they are in accordance with service models and guidelines
  • Exceptional communication skills – both written and verbal – and the ability to relate to a wide range of people
  • Ability to advocate strongly for your clients and the services they require
  • A sound understanding of the community care system and the people who utilise this service
  • Diplomacy and negotiation skills; people management capabilities

Along with a Certificate IV in Health, Community Services, Aged Care or Disability Support, you will be required to hold current Blue Card (Working With Children) with Yellow Card exemption, a current Queensland Driver Licence and a National Police Certificate. Qualifications relating to Case Management would also be an advantage.

 

What We Offer

Anglicare is committed to building a highly skilled workforce, assisted by a dedicated management team. We support our staff with learning and development initiatives, an employee benefits program and progressive human resources management strategies, and are recognised as a leading employer in the non-profit sector. You will also enjoy:

  • A chance to work close to home, and make a difference within your local community
  • Ongoing training and career planning, development opportunities and long term employment
  • Part time hours with full PBI Salary Packaging options to increase take-home pay
  • The opportunity to work with a group of friendly and dynamic professionals within an innovative space and growing industry

 

Show Your Interest

Apply now and be rewarded with a position that directly and positively influences the quality of life for our clients; working within an organisation that values your professional contribution and personal well-being.

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental health issues.  We promote a child-safe environment and are committed to providing on-going care and protection.

Position Description

 JOB NUMBER S3710

For further information please contact

Sandra Voss on 1300 610 610

 

Applications close Sunday 25th November 2018

Shortlisted applicants will be asked to complete a Pre-Employment Assessment that requires disclosure of pre-existing injuries, illnesses or conditions that could reasonably be aggravated by performing the duties of this position.

 

About Us

Every day the passionate staff and volunteers of Anglicare Southern Queensland are working to respond to growing community demand for our services. For over 140 years our staff have connected with people on every step of their life path, responding with compassion, creativity, commitment and courage to the needs of the members of our community who require support.

Whether it is providing nursing care and domestic assistance in the home, physiotherapy to enable the return of mobility, emergency accommodation for victims of domestic violence, working with foster carers in the care of vulnerable children, a safe caring environment for the elderly, skills training for young unemployed people or parental education and counselling, Anglicare is here, to offer the best quality support to enable you to live the life that you want.

Anglicare has a workforce of over 2500 people in Queensland across residential aged care, community care and a range of social services programs and is a proud member of the Anglicare Australia network. We provide the support in partnership with government and other support organisations in response to identified care needs throughout Southeast Queensland.

Anglicare Southern Queensland

Our Vision, Mission and Values

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